Samsung Washing Machine Error Codes: Understanding and Troubleshooting
Error Codes and Troubleshooting Guide for Samsung Washing Machine
Samsung washing machines are known for their superior quality and durability. However, they too can break down and stop working, giving error codes that detail what is wrong with your washing machine. You can fix these codes yourself or find a professional to do the job for you.
Appliance Cowboys can send qualified appliance technicians to fix your Samsung washing machine. Our services are quick and efficient for Houston’s top-load and front-load washing machines. If you are more of a DIY type of person, the following guide will detail all Samsung washing machine codes and ways to fix them.
1E Error Code (Old Code E7)
Condition: Water level sensor malfunction.
Parts where possible failure may take place: Water level sensor.
How to fix the problem yourself:
- Unplug the washer from the wall socket.
- Turn off the water mains, wait for at least 30 seconds, plug the unit back in, and turn the mains back on.
3E, 3E1, 3E2, 3E3, 3E4 (EA, EB)
Condition: The motor may be slow, underpowered, or making loud or strange noises.
Parts where possible failure may take place: Washing machine motor.
How to fix the problem yourself:
- Turn the washing machine off and leave it off for at least 30 seconds.
- Turn the washer back on and start a new program to clear the system.
E4 (E1)
Condition: The sensor isn’t reading the water level correctly or at all.
Parts where possible failure may take place: Water sensor.
How to fix the problem yourself:
- The water sensor may not function properly if broken or loose.
- Ensure that there is an adequate water supply and that the water supply is turned on. Any kinks in the hose or debris in the inlet filter could reduce the amount of water getting into the drum and should be checked.
4E1, 4E2 (4Ed)
Condition: The water temperature needs to be corrected.
Parts where possible failure may take place: Water inlet hoses.
How to fix the problem yourself:
- Ensure the correct hoses are attached to the correct inlets for cold and hot water.
- Also, ensure no kinks in the hose or clogs in the inlet filters.
5E (E2)
Condition: Water is not draining from the washing machine.
Parts where possible failure may take place: Drain hose and pipe.
How to fix the problem yourself:
- Check the drain hose pump filter for debris from laundry (hair, coins, lint, hair clips, etc.) There may also be debris clogging drainage and the way drain pipe itself.
- Ensure the hose is the correct height from the machine and the floor. Finish this repair by starting a rinse and spin cycle to remove excess water.
6E
Condition: Water heater malfunction.
Parts where possible failure may take place: Water heater.
How to fix the problem yourself:
- The heater resistance may need to be correctly set up. The average normal range for the heater resistance should be around ~27Ω.
6F
Condition: Hard to diagnose
Parts where possible failure may take place: N/A
How to fix the problem yourself:
- Call a professional to come and diagnose your washing machine if you receive this code. Although this code may appear on your washing machine, it is not one of the manufacturer’s codes for a particular issue.
8E1
Condition: MEMS sensor error.
Parts where possible failure may take place: MEMS sensor.
How to fix the problem yourself:
- Make sure that any connections to the sensor are not loose or disconnected. The MEMS sensor is on a mount at the top of the tub.
8E
Condition: Vibrating inverter causing over-current error.
Parts where possible failure may take place: Inverter motor.
How to fix the problem yourself:
- Turn the washing machine off and leave it off for at least 30 seconds. Turn the washer back on and start a new program to clear the system.
9E1, 9E2 (PH1, Plo)
Condition: Power is not working, underpowered, or flickering power.
Parts where possible failure may take place: Power cord, power socket, noise filter, and fuse.
How to fix the problem yourself:
- Check for continuity with a multimeter at the socket faceplate in the wall, the wiring screws in the machine’s back, and any wire connections to the motherboard.
- Make sure that the fuse is not burnt out.
AE (13E)
Condition: PCB (Printed Circuit Board) and sub-PCPs (Printed Circuit Plates) nor communicating correctly.
Parts where possible failure may take place: PCB and sub-PCPs.
How to fix the problem yourself:
- You may need to reset the cycle to troubleshoot your Samsung washing machine for this error code.
- Turn the washing machine off and leave it off for at least 30 seconds. Turn the washer back on and start a new program to clear the system.
- Check for loose, broken, or detached connections at PCB and all sub-PCBs.
bE
Condition: Motor TRIAC Short Error.
Parts where possible failure may take place: PCB Board.
How to fix the problem yourself:
- Turn the washing machine off and leave it off for at least 30 seconds. Turn the washer back on and start a new program to clear the system.
- If the error code persists, you need to get and install a new PCB.
bE1 (12E)
Condition: The power button is not working.
Parts where possible failure may take place: The power button.
How to fix the problem yourself:
- Hold the power button for at least 13 seconds and then release it.
B2/bE2 (14E)
Condition: Any button other than the power button is not functioning correctly.
Parts where possible failure may occur: Any button other than the power button.
How to fix the problem yourself:
- Hold down any button besides the power button for at least 30 seconds and then release.
bE3 (18E)
Condition: This is one of the more technical Samsung washing machine problems. Switch error causes a delay in motherboard processing.
Parts where possible failure may take place: Switches.
How to fix the problem yourself:
- Find and test the switches at the main motherboard and other components for continuity with a multimeter.
- Determine the defective one and replace or reconnect it.
CE (E8)
Condition: There is a cooling error that is causing the water to stay too hot.
Parts where possible failure may take place: Water main outlets, temperature sensor.
How to fix the problem yourself:
- Check to see if the hot water is connected. The water in the washer should drop below 55 degrees Celsius after 30 minutes. If not, detach the hot water.
- Also, see if hot and cold water hoses are attached to the correct inlets on the machine.
- If the water inlet and hoses seem configured correctly, open up the back panel of your washing machine and find the temperature sensor. Using a multimeter, check the wiring connections of the temperature sensor for continuity. If any of them read an infinity reading, replace the sensor with a new one.
dE, dE1 (Ed)
Condition: The washing machine will not start because the door is malfunctioning, will not close properly, or has a broken door switch.
Parts where possible failure may take place: Door switch, door hinge.
How to fix the problem yourself:
There are several things you should do to alleviate these Samsung washing machine fault codes:
- Make sure that the door is closed securely and latched shut.
- Check the door’s perimeter to ensure it is even on all sides.
- Finally, check the door hinge switch for any damage and the door hinge switch wiring with a multimeter for continuity; repair or replace if the damage is found.
dE2
Condition: The ON/OFF switch is not working correctly.
Parts where possible failure may take place: On/off switch coil.
How to fix the problem yourself:
- If the on/off button is used continuously, the coil will heat up on the switch too much. Limit the time the button is used in a row.
- Wait for the coil to cool down, reset the cycle, turn on the washer, and restart the cycle to complete this Samsung washer troubleshooting process.
FE
Condition: The fan is either working poorly or not spinning.
Parts where possible failure may take place: Fan casing and mechanics, condenser/capacitor.
How to fix the problem yourself:
- Ensure the fan is plumb and not getting caught or stuck on the casing or washer walls. This can be accessed by removing the back panel and looking.
- Check the start condenser/capacitor connections to the motor. Reconnect, replace if visibly broken, or replace if any test infinity with a multimeter.
H1, HE
Condition: The temperature of the water in the drum is above 100 degrees Celsius.
Parts where possible failure may take place: Water temperature sensor.
How to fix the problem yourself:
- There is only one way to care for these Samsung washer error codes. Locate the water temperature sensor and check the connections and wiring for continuity.
- If any connections or wires read infinity with a multimeter, remove the screws from the sensor and replace them with a new sensor.
HE1 (E5)
Condition: Water is not reaching at least 50 degrees Celsius.
Parts where possible failure may take place: Water heater.
How to fix the problem yourself:
- Check the heater resistance. The heater resistance reading needs to be around ~27Ω.
HE2
Condition: Heater error in dryer components.
Parts where possible failure may take place: Heater TCOs.
How to fix the problem yourself:
There are several ways of troubleshooting this error code:
- Check the heater TCOs. One can be reset.
- The fan needs to be checked for operation.
- Check the operation of the water condenser with a multimeter for continuity or physical blockages.
HE3
Condition: Steam function malfunction.
Parts where possible failure may take place: Steam condenser and TCOs.
How to fix the problem yourself:
- Check the operation of the steam condenser with a multimeter for continuity or TCOs.
HOT
Condition: The Samsung washing machine is too hot.
Parts where possible failure may take place: Dryer.
How to fix the problem yourself:
- This is one of the most dangerous Samsung washing machine problems. A hot washing machine may cause a fire. Leave the appliance alone and let it resolve the error code.
- The door will remain locked until the fan cools the appliance to the correct temperature.
LE, LE1 (E9, 11E)
Condition: Water is leaking low down on the unit.
Parts where possible failure may take place: Drain hose.
How to fix the problem yourself:
- This Samsung washing machine error code is related to the drain hose position. The drain hose must be at least the bottom of the washing machine.
- Move and re-adjust the drain hose to be higher than the base of your Samsung washing machine.
SUD, OE, OF (E3)
Condition: Overflow of soap or water.
Parts where possible failure may take place: Water level sensor, Water inlet, pressure system.
How to fix the problem yourself:
- The problem that causes this error code may be having too much detergent in the load. Start the drain pump by turning the machine off for at least 30 seconds and then turning it back on.
- Check for clogs in the pressure system and ensure that no inlet water valves are in the on position.
T1, ee2/t2, tSt
Condition: Stuck in test mode.
Parts where possible failure may take place: Power switch, motherboard.
How to fix the problem yourself:
- Turn the washing machine off and leave it off for at least 30 seconds. Turn the washer back on and start a new program to clear the system.
tE, tE1, tE2, tE3 (EC)
Condition: Temperature sensor malfunction.
Parts where possible failure may take place: Temperature sensor, water heater, fan housing duct, condenser duct.
How to fix the problem yourself:
- Several Samsung washing machine error codes deal with sensor failures. Fixing the sensors requires turning the washing machine off and leaving it off for at least 30 seconds.
- Turn the washer back on and start a new program to clear the system.
- Check all connections to the sensor and PCB with a multimeter for continuity. Any sensors reading infinity must be replaced.
- Check resistance which should be ~12.8kΩ
UC
Condition: Abnormal Supply Voltage (voltage fluctuates outside the 176-286vAC range).
Parts where possible failure may take place: PCB, Main power socket.
How to fix the problem yourself:
- Check to make sure that the power socket is the correct voltage.
- If the power socket is fine, you may need to replace the main PCB.
UE (E4)
Condition: The load needs to be more balanced.
Parts where possible failure may take place: Washer drum.
How to fix the problem yourself:
- This is the easiest Samsung washing machine troubleshooting to do on your own. Reduce or shift the load so that the clothing has equal weight on all sides of the washer drum.
- Start the cycle again and see if the problem persists. You may need to take some wet clothing out.
Appliance Cowboys: Your Same-day Samsung Washer Appliance Repair Experts
Error codes for Samsung washer problems are easy to fix if you have knowledge and experience. Hopefully, this list of Samsung washing machine codes helps you troubleshoot your washer quickly.
However, it is always best for your peace of mind and to save you time if you trust the job of fixing an appliance to a professional. Trust the friendly repairers at Appliance Cowboys for all your Samsung appliance repairs, and rest assured you’ll get the best service and repair.
Appliance Cowboys takes care of its customers with:
- Years of experience in a variety of appliances, repairs, and replacements
- Friendly service that is fast and reliable
- Servicing major brands of all appliance types
- Same-day quotes for service
Professionals should always handle emergency services. And if you want any job done right the first time, call our team at Appliance Cowboys today at 713-391-4475.